FAQ - The Answers to Your Most Common Questions

Frequently Asked Questions

Please check below for answers before writing support@mastersintrading.com for help.

The Week Ahead Trade Ideas

Each Sunday mail our favorite Options + Futures trades. On Sunday evening, please head to either the PMC O or PMC F page. You will see where you can view/download this week’s trades.

Before we host the live class you'll see the registration link for Monday's Class toward the bottom of the page.

Once the class is hosted, the link to join will be replaced by the live class recording.

Yes! Shortly after we host the live classes we post them to the website.

Please head to the Members Area on the website.

Select Portfolio Masters Club Futures Or Portfolio Masters Club Options.

Find the appropriate date and click on it. This will open a page that shows the trades.

Scroll toward the bottom of the page to view the live class recording.

My Account

Please send an email to support@mastersintrading.com and we’ll be happy to help.

Head to your “My Account” page. On the bottom-left hand side you’ll see a button to “add new credit card.”

Head to your “My Account” page. You can change your email address as listed and then click the “Update” button.

The Wall Street Wiretapper

Head to the Wall Street Wiretapper page in the Members Area.

Scroll down to the button that says "Cancel Your Subscription with One-Click"

Please do not click the button unless you are certain that you want to cancel. This process is automatic, and cannot be undone. While your membership will be canceled immediately, you will continue to have access until the end of your term.

After clicking, you will receive an email confirming your cancellation once it has been processed by our team.

If the "cancel button" is not present, please send an email to support@mastersintrading.com

Head to the website to review all the relevant materials and recent class recordings.

We suggest you get familiar with the Unusual Options Workshop first (this is included with your Wiretapper Membership).

Once you've reviewed the Unusual Options workshop, get started with the recent Wiretapper Live Class Recordings.

To access the Wiretapper UOA Scanner, use the link on the webpage to "Access the Wall Street Wiretapper"

You'll be prompted to log in again. Please log in.

You only have one password that works for both www.mastersintrading.com and the Wall Street Wiretapper.

You can change/update it by visiting the Account Page.

Returns and Refunds

We cannot offer refunds on the following:

Special Offers. Prices are very discounted and you already gained access to the material.

30-day Wiretapper Trials. The price has been discounted so that you can see if it’s right for you. As a bonus, you get to keep the Unusual Options Workshop [$197 value] that includes 3+ hours of education, the position management module and the IPO Lock Up bonus.

ThinkorSwim Tools. These are yours to keep. Once the welcome email is delivered, this isn’t something we can take back.

Membership Charges that occurred 10 more than 10 days ago.